FITSOCIAL PRIVATE LIMITED (hereinafter referred as ‘fitsocial’, ‘us’, ‘our’, ‘we’) is committed towards protecting the personal information provided by the users to fitsocial.

At fitsocial.live, accessible from our website (https://www.fitsocial.live) and our mobile application ‘fitsocial’ our main priority is the privacy of our users. This Privacy Policy document contains types of information that is collected and recorded by our website and the mobile application and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for the users of our website and mobile application with regards to the information that they shared and/or collect by us. This policy is not applicable to any information collected offline or via channels other than this website or mobile application.

Consent

By using our website and mobile application, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. Below details are collected by us during registration and various other phases in the due course.

  • Personal Information: name, age, gender, date of birth, contact number, email id, height, weight, images, videos, text content etc.,
  • Demographic data: location.
  • Activity Details: Your physical activity details like duration of the activity, calories burnt, active time, steps taken, heart rate, etc.
  • Additionally below information is collected from service providers who use our application to promote and enhance their business.

  • Educational Qualification Details.
  • Demographic data: location, postal address
  • Personal identification details
  • The information that we request will be retained by us and used as described in this privacy policy.

How we use your information

We use the information we collect in various ways, including to:

  • Deliver better services to you.
  • Provide workout performance analysis to you.
  • Understand and analyze how you use our website and mobile application.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and mobile application., and for marketing and promotional purposes.
  • Send you emails.
  • Find and prevent fraud.

Information Sharing

We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: service provides enrolled in fitsocial platform, hosting services, customer service and marketing efforts.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Data Security

We have in place appropriate technical and security measures to secure the information collected by us. All the data will be stored in a secured server maintained by a third party service provider. It is stated by the server service provider that they have all the best security practices required for the server. However please be informed that we cannot guarantee that the data can be 100% secure. We do our best to safeguard your data

Third Parties

Our apps work with Crashlytics, Inc ("Crashlytics") to report any bug affecting our iOS and Android Apps. If either app crashes during normal use, the app will send certain information about the incident to Crashlytics. This information consists of the device type, OS version and certain hardware information about your mobile device, and the time of the crash, the state of the application at the time of the crash, and stack traces. Click here to review Crashlytics privacy policy.

We use Amazon Web Services for managing our web and hosting services. Click here to review Amazon’s privacy policy.

Users Rights

Users have a right to correct any errors in such user’s personal information available with FITSOCIAL. A user may request FITSOCIAL in writing that FITSOCIAL ceases to use such user’s personal information. FITSOCIAL may stop providing services to such a user, if so required.

Contact Information

If you have any questions about your personal data or this Cookie Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at info@fitsocial.in